Managing Director, Head of Enterprise Continuous Improvement
+1 617 348 3760
Rich Campbell joined HarbourVest in 2016 and leads the Firm’s Enterprise Continuous Improvement Organization. The Enterprise Continuous Improvement team focuses on process excellence and digital program execution across a number of strategic, operational, and business initiatives to improve and enhance HarbourVest’s firmwide systems and processes. He is also responsible for building continuous improvement capabilities across the Firm to drive business process improvements, using a consistent and repeatable approach to improve operating efficiency and scale to enable business growth.
Rich joined the Firm from The Hartford Financial Services where he was a senior vice president in the Operations & Technology group and was responsible for enterprise capabilities focused on project management, enterprise quality assurance, knowledge management, and process excellence. His previous experience also includes eight years with Bank of America where he led transformational programs supporting technology and operations across the consumer, commercial, and small business banking lines of business.
Rich received a BS in Marketing from Clarkson University in 1995.